2. Customer Support

📞 Contact Us | Royal Canadian Supplements

We’re here to help you with any questions about Royal Canadian Supplements, your orders, or our wellness products.


🇨🇦 Canada Office

Royal Canadian (Lougheed, BC)

Phone: +1 (604) 426-0506
Email: cs@renubiohealth.com

Hours of Operation

  • Monday – Saturday: 11:00 am – 6:00 pm (PST)

  • Sunday: 11:00 am – 5:00 pm (PST)

Store Address
4501 North Rd, #214B
Burnaby, BC V3N 4M8
[Get Directions]


🚚 Shipping & Delivery

We work hard to ensure your supplements arrive on time and in perfect condition.

  • Processing Time: Orders typically ship within X business days (excluding holidays).

  • Tracking: You’ll receive a tracking number as soon as your order ships.

  • Delivery Areas: Available Canada-wide and select international locations.

  • Rates: Shipping rates are calculated at checkout based on order size and location.


✉️ Send Us a Message

Have a question or special request? Fill out the form below and our support team will get back to you as soon as possible.

Contact Form

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❓ Frequently Asked Questions

Before reaching out, you might find your answer here:

  • How do I check my order status?
    Once your order ships, you’ll receive a tracking number by email.

  • What is your return/refund policy?
    See our [Returns & Refunds Policy] for details on eligibility and processing.

  • Do you ship internationally?
    Yes, we ship to select international destinations. Rates are calculated at checkout.

  • Where can I find NPN numbers for your products?
    Every Royal Canadian Supplement sold in Canada has an NPN number authorized by Health Canada. You can find it on the product label and on our website product pages.